A Disney+ customer services employee has been fired after telling a British user to ‘suck my d***’ and ‘eat s***, w****’ on the company’s live chat function.
Subscriber Reece Scott, 23, from Woking, Surrey, had contacted the Disney help desk online after receiving an error message when trying to watch Brother Bear.
But he was horrified to receive foul-mouthed reply, and quickly ended the chat, before taking a screenshot and complaining to the new streaming service. Take a look at the exchange below:
Disney+ confirmed its employee had been dismissed and said a full investigation is underway to ensure this doesn’t happen again.
The exchange will raise fears among parents that any children using the help feature may also receive insulting responses.