Disneyland has canceled its annual passholder program.
The company updated its current annual passport page online to alert customers that it will, “be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current Annual Passport program.”
“We want to thank our Annual Passholders for their understanding during this closure period,” Disneyland Resort President Ken Potrock wrote in a statement published on Disney Parks’ Twitter as you can see below:
— Disney Parks News (@DisneyParksNews) January 14, 2021
The move was made out of concern that demand by fans using the popular membership program could overwhelm Disney’s capacity-constrained Anaheim theme parks once an extended coronavirus closure eventually comes to an end.
“Due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks, we will be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current program. We are currently developing new membership offerings that will utilize consumer insights to deliver choice, flexibility, and value for our biggest fans,” Disneyland Resort President Ken Potrock said in a statement.
Disneyland will offer a pro rata refund, which is the total value of the passport minus the usable value left, to eligible customers. Customers can check online for more information on how to get and calculate their refund.