Disney News

Category: Annual Pass

  • Disneyland Replacing Annual Passes With Membership Program

    Disneyland Replacing Annual Passes With Membership Program

    Disneyland canceled it’s annual pass program back in January and now details on what will replace it are coming out.

    Josh D’Amaro, chairman of Disney Parks, Experiences and Products told the Los Angeles Times a replacement membership program was coming “relatively soon.”

    More specifically, in regard to replacing the annual pass program, Disneyland President Ken Potrock recently told the official D23 Inside Disney podcast that the park would “clearly be launching something by the end of the year.”

    Potrock indicated that the new membership program will be heavily informed by guest demand and experience. To that end, he said park officials were parsing results from research conducted earlier this year.

    That lines up with D’Amaro’s comment to the L.A. Times that the new program “will reflect the behavior of our superfans.”

    During the yearlong closure of park executives have been able to reimagine the park with a vision to what guests will want going forward. The reimagining of the annual pass program is part of that.

  • BREAKING: Disneyland Cancels Annual Passholder Program

    BREAKING: Disneyland Cancels Annual Passholder Program

    Disneyland has canceled its annual passholder program.

    The company updated its current annual passport page online to alert customers that it will, “be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current Annual Passport program.”

    “We want to thank our Annual Passholders for their understanding during this closure period,” Disneyland Resort President Ken Potrock wrote in a statement published on Disney Parks’ Twitter as you can see below:

    The move was made out of concern that demand by fans using the popular membership program could overwhelm Disney’s capacity-constrained Anaheim theme parks once an extended coronavirus closure eventually comes to an end.

    “Due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks, we will be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current program. We are currently developing new membership offerings that will utilize consumer insights to deliver choice, flexibility, and value for our biggest fans,” Disneyland Resort President Ken Potrock said in a statement.

    Disneyland will offer a pro rata refund, which is the total value of the passport minus the usable value left, to eligible customers. Customers can check online for more information on how to get and calculate their refund.

  • Disney World Annual Passholders Accidentally Charged for Multiple Months

    Disney World Annual Passholders Accidentally Charged for Multiple Months

    Disney World is reopening later this month so it was expected that annual pass holders would start seeing charges resume on thier monthly payment plans, but some have reported being overcharged for the past three months while the theme parks were closed due to the coronavirus.

    Disney World has already confirmed that they are aware of the mistake and are working to resolve the issue.

    “Passholders on the monthly payment program were incorrectly charged today. We are in the process of reversing these charges and apologize for the inconvenience this caused,” a Disney spokesperson said in an email.

    Disney World has been closed since mid-March due to the coronavirus pandemic. An email was sent to passholders in April stating that monthly payments were placed on hold through the closures. The company said it would refund payments made March 14 through April 5 for passholders who pay monthly.

    Magic Kingdom and Disney’s Animal Kingdom theme parks will reopen July 11 and Epcot and Disney’s Hollywood Studios will reopen July 15. Disney has announced a phased reopening with limited capacity, new reservation protocols and health measures due to the coronavirus.

  • Disney World Annual Passholders Reservations All Claimed within 30 Minutes

    Disney World Annual Passholders Reservations All Claimed within 30 Minutes

    On Friday, Disney World opened its new Park Pass Reservation System to passholders and those coveted spots were booked up faster than you can say Mickey Mouse by all those eagerly waiting to be among the first guests to visit the parks when they reopen.

    The new Disney Park Pass system went live for passholders sometime around 6 a.m. By 6:30 a.m., the availability calendar showed that reservations were no longer available for passholders on July 11, the day Magic Kingdom and Disney’s Animal Kingdom reopen.

    Later in the morning, the same calendar showed that reservations were no longer available for July 12-15. Disney’s Hollywood Studios and Epcot reopen on July 15.

    Passholders are able to book three reservation days at a time.

    With the ongoing coronavirus pandemic, Disney World will be limiting capacity at its parks when they reopen. To help manage attendance, all visitors will need to secure a park reservation for specific days.

    The system first opened to Disney Resort Hotel guests on Monday, with many users reported technical issues and glitches.

  • Disney Suspends Annual Passholder Payments During Coronavirus Closure

    Disney Suspends Annual Passholder Payments During Coronavirus Closure

    Walt Disney World and Disneyland annual passholders will see their payments refunded or waived during the remainder of the parks’ closure due to the coronavirus pandemic.

    Effective April 5, 2020, for Annual Passholders on monthly payments, we will automatically stop and waive all upcoming monthly payments while the theme parks are closed.

    Disney will also retroactively refund payments made between March 14 through April 4, 2020. Payments will resume on the Passholder’s regularly scheduled payment dates once the parks reopen. Please note, pass expiration dates will not be extended and passes will expire upon their originally scheduled expiration dates.

    As an alternative, guests who are paying for Annual Passes using their monthly payment program may choose to have their monthly payments postponed starting with payments due April 5 through the park closure period, and then resumed on the Passholder’s regularly scheduled payment date once the parks reopen. Postponed payments will be collected in the months following the end of the Passholder’s currently scheduled payment term. The pass will be extended the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the theme parks. Information will be provided soon on how to choose this option.

    If you have any questions, please contact V.I.PASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.

  • Disney World to Pause Monthly Annual Passholder Payments

    Disney World to Pause Monthly Annual Passholder Payments

    Thursday Disney announced that Disney World will “stop and waive” payments for its annual passes while the theme parks are closed amid the coronavirus pandemic.

    The company said previously that annual pass payments would continue during the closure.

    With the updatied policy, Disney will stop collecting payments starting April 5. Disney will also refund payments that were collected between March 14 and April 4. Take a look at the announcement from Disney below:

    Monthly passes, however, will not be extended and instead expire on their original expiration date.

    For passholders who paid for their passes in full, they will be given the option of either extending their passes for the number of days the parks were closed or receiving a refund for those days.

    This news comes a week after Disney said its U.S. theme parks would remain closed indefinitely.

  • Disney World To Extend Annual Passes Due to Coronavirus Closure

    Disney World To Extend Annual Passes Due to Coronavirus Closure

    Thursday, Disney World announced it is closing its four theme parks starting Sunday night due to the spread of the coronavirus and they have now decided to extend Annual Passes to make up for the missed time.

    The theme park closure will last until the end of March, Disney officials said, leaving many passholders wondering how that would affect their passes.

    Disney officials said on its website, “Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020,” as you can see below:

    For Disney guests that purchased Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic between the closure dates will receive a refund, officials said. You can find more information on thie roffical website here.

  • BREAKING: Disney World Raises Prices on Annual Passes

    BREAKING: Disney World Raises Prices on Annual Passes

    Walt Disney World has raised the cost of most of its annual passes, according to the park’s website.

    Prices for annual passes increased overnight, just a few months after the last time they were increased in June ahead of the opening of Star Wars: Galaxy’s Edge back in August.

    Take a look below at the new prices:

    • Platinum Plus: $1295 (previously $1219)
    • Platinum: $1195 (previously $1119)
    • Gold (Florida residents and DVC members only): $719 (previously $699)

    Florida residents only:

    • Silver: $539 (previously $519)
    • Weekday Select Pass: $369 (previously $349)
    • EPCOT After 4 pass: $319 (previously $304)

    There’s some good news for Florida residents though, the Platinum and Platinum Plus passes remained the same at $899 and $999. The Theme Park Select Pass also remained the same at $439.

  • Chef Minnie and Remy Annual Passholder Magnets Coming to Epcot Food & Wine Festival

    Chef Minnie and Remy Annual Passholder Magnets Coming to Epcot Food & Wine Festival

    Walt Disney World Annual Passholders can delight in an array of special offerings during the 2019 Epcot International Food & Wine Festival—held August 29 through November 23, 2019! And this year you can get an Annual Passholder magnet that features Chef Minnie and one that features Chef Remy.

    Walt Disney World Annual Passholders visiting the Epcot International Food & Wine Festival are eligible to receive a complimentary Chef Minnie magnet (August 29- October 14), and a Chef Remy magnet (October 15-November 23).

    On the Annual Passholder’s fourth visit to the festival, they can also receive a complimentary Chef Minnie wooden coaster set.

    Each of these Passholder exclusive items can be picked up at Mouse Gear or Disney Traders and are available while supplies last. Passholders must present a valid annual pass and photo I.D. One Chef Minnie magnet, one Chef Remy magnet and one coaster set per Passholder.

  • ‘Bring-a-Friend’ Passholder Offer Returns to Disney World this Summer

    ‘Bring-a-Friend’ Passholder Offer Returns to Disney World this Summer

    Monday, Disney announced the return of the popular Bring-a-Friend offer. With this offer Disney World annual passholders can get discounted theme parks tickets for family and friends.

    With the return of the popular Bring-a-Friend offer, select Passholders can share the magic of Disney with others through the purchase of a 1-day ticket with Park Hopper Option for the special price of $89 plus tax, available for purchase and use from June 18-Aug. 8, 2019 (offer valid for Gold, Platinum, Platinum Plus and Premier Passholders).

    Tickets will be available for purchase at theme park ticket windows and must be used on the date of purchase. Passholders can purchase up to six (6) tickets over the course of this promotion.

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