Disney News

Tag: digital key

  • Digital Key Feature in My Disney Experience App Expands to Additional Disney Resort Hotels

    Digital Key Feature in My Disney Experience App Expands to Additional Disney Resort Hotels

    Disney has added a lot of new features to their My Disney Experience app recently including the mobile food ordering service, the new bus wait time feature and even an option to digitally unlock your room directly from your phone. Well the digital key feature has been a success and it will soon be rolled out resort wide.

    With the app you can now turn your Bluetooth-enabled mobile phone into a digital key that unlocks your hotel room door, representing another seamless room entry option for guests to use in addition to their MagicBands. This technology made its initial debut at Disney’s Wilderness Lodge earlier this year, and this week, Disney is completing its rollout to Disney Resort hotels at Walt Disney World Resort, including Disney Vacation Club properties.

    Using a digital key can help add convenience and flexibility to your stay, whether you simply prefer the look and feel of your mobile phone or if you need a backup option after accidentally locking yourself out of your room (it happens to the best of us). The feature was designed with a distinctly Disney touch, and if you listen closely, you’ll hear the sound of pixie dust filling the air as your hotel door opens.

    Guests can also use their digital key to unlock the hotel entrance gate and common area doors requiring a key, which may include fitness centers, elevators and club level lounges. And arriving travel parties that have checked in online may even use their digital key to bypass the front desk, similar to what they are able to do with the MagicBand, giving them the opportunity to go directly to their room when it is ready and start their vacation even faster.

    Each guest staying in the room with a My Disney Experience account may opt in and activate the feature on their check-in day through a brief set up process in the app. To enter their room, guests tap the “Unlock Door” button and then simply hold their phone against the door lock.

    This is the latest in the evolution of keyless room entry, which began with the MagicBand, the unique all-in-one device that allows you to effortlessly access the plans and vacation choices you’ve made in My Disney Experience. Guests can choose to use either or both options for room entry throughout their trip, but please remember to wear your MagicBand for all other uses, including park entry, FastPass+ redemption, linking Disney PhotoPass images and more.

    Be sure to download the latest version of My Disney Experience today for iOS or Android to opt in and activate your digital key during your Disney Resort hotel stay and discover all of the other great features in the app.

  • Disney World Introduces New Digital Key Feature For Keyless Room Entry

    Disney World Introduces New Digital Key Feature For Keyless Room Entry

    Entering your resort room on Walt Disney World property is about to get even easier. Coming soon, Disney will be implementing a new “Digital Key” feature to the My Disney Experience app that will allow guests to quickly unlock their hotel room using a digital key on their mobile devices.

    Guests staying at Disney’s Wilderness Lodge will get to test the new technology first, providing them with another seamless room entry option that brings added ease and flexibility to their experience.

    Guests can also use their digital key to unlock the hotel entrance gate and common area doors requiring a key, which may include pools, fitness centers, elevators and club level lounges. Arriving travel parties that have checked in online may even use their digital key to bypass the need to visit the front desk, giving them the opportunity to go directly to their room when it is ready and start their vacation even faster.

    The feature represents the latest evolution of keyless room entry, which we began offering with the MagicBand, the unique all-in-one device that effortlessly connects the vacation choices guests make in My Disney Experience. Guests may use either or both options to enter their room during their stay.

    So how does it work? To use their digital key, guests can opt in and activate the feature on their check-in day through a brief set up process in the app. To enter their room, guests tap the “Unlock Door” button and then simply hold their phone against the door lock. Check out the video below to see a sneak peek of the feature in action.

    At Walt Disney World Resort, they are always looking for ways to wow their guests with new technology that enhances the experience. The My Disney Experience app is a perfect example, with recently introduced features like mobile order and online check-in that are providing families and friends with additional choices to make their vacation even more enjoyable and convenient.

    Bluetooth-enabled mobile devices with the latest version of the My Disney Experience app are required to take advantage of a digital key for room entry. And don’t forget to wear your MagicBand for all other uses including park entry, FastPass+ redemption, room charges and more.